We ensure that our clients have the rewarding experience while availing our training and development services, we deliver trainings through below mentioned means and refund policies vary for all the services.

When you buy the training or any service from Eduskape, you agree to terms and conditions and terms of service.

For Online courses:

Candidates are requested to raise the refund request within three days from the date of purchase, 20% of the charges will be deducted from the total amount.

Refund will not be processed if the candidate has downloaded any material from the online portal or have completed 25% of the online training

Refund will be processed within 21 days from the date of request (please note that 21 days is the maximum time limit)

For Classroom Courses:

Request for refund before 10 days of scheduled classroom training, 20% of the charges will be deducted as transaction charges.

Money back guarantee is not applicable if the candidate has downloaded the material from the online portal or has completed 25% of E-learning

Refund request will be accepted only within 30 days from the date of purchase, 80% of the refund will be processed if all the criteria’s are met.

Eduskape Cancellation Policy from candidate:

Candidate can cancel the scheduled training any time before 15 business days of the scheduled date, If the candidate is not able to attend the scheduled training, same should be informed in writing before 10 business days, no refund will be given if the request is received in less than ten days, candidate must cancel or reschedule your registration Ten days or more calendar days before the start date of your scheduled Training. If the candidate fails to inform, the funds will be forfeited and rescheduling will not be allowed.

 

Cancellation by Eduskape:

Eduskape, reserves the right to postpone or cancel any training, or change the location because of force majeure events (like – floods, pubic violence, political instability) or insufficient enrollments, instructor illness etc.

Candidate will be given an option to choose any of the future dates, different location or any other certification in the same domain. If candidate opts none, 100% refund will be paid to the candidate.

 

Course with 100% Pass or Money Back Guarantee:

We encourage and help our learners to clear the examination in the first attempt and we have been successful in achieving the pass rate of at least 99%. To ensure the 100% pass rate for the courses, we have certain terms and conditions in place which are mentioned below.


PMP: Project Management Professional

Terms and Conditions:

·         100% involvement in the exercises and activities set by trainer

·         Attendees qualification should be eligible to appear in the exam

·         Attendee should score 60% in two practice tests out of three available on the platform.

·         Candidate has to appear in the exam within thirty days from the last day of the training

·         All the documentation should be ready to appear in the exam

 

When the 100% Money back guarantee is void?

·         Incomplete Documentation

·         Not maintaining 100% Attendance

·         Not eligible to appear in the examination

·         Not adhering to the instructions by the instructor

How does it work?

  1. The candidate has to appear in the exam within 30 days from the last day of the training.
  2. If the candidate fails, he/she should apply for re-sit within 60 days from the first exam date , the refund of the exam fee will be processed upon submission of Marks Report of first exam, Receipt of the Re-exam fee.
  3. The above process will continue for two attempts and after the third attempt , the remaining amount will be refunded.

Note: this is applicable to the candidates who have paid in full.

Attempt

Timeframe

Result

Money back

1st

30 days from the last training day

Not cleared

Re-sit Exam fee will be refunded

2nd

Next 60 Days from first attempt

Not cleared

Re-sit Exam fee will be refunded

3rd

60 days from second attempt

Not cleared

Remaining amount will be refunded

Reimbursement Process

The reimbursement will be done to same source through which payment was made.

Locations:

This is applicable for Australia, Singapore, NZ, USA, HK, Thailand and Taiwan


PMI-ACP: Agile Certified Practitioner  

Terms and Conditions:

·         100% involvement in the exercises and activities set by trainer

·         Attendees qualification should be eligible to appear in the exam

·         Attendee should score 60% in two practice tests out of three available on the platform.

·         Candidate has to appear in the exam within thirty days from the last day of the training

·         All the documentation should be ready to appear in the exam

When the 100% Money back guarantee is void?

·         Incomplete Documentation

·         Not maintaining 100% Attendance

·         Not eligible to appear in the examination

·         Not adhering to the instructions by the instructor

How does it work?

  1. The candidate has to appear in the exam within 30 days from the last day of the training.
  2. If the candidate fails, he/she should apply for re-sit within 60 days from the first exam date, the refund of the exam fee will be processed upon submission of Marks Report of first exam, Receipt of the Re-exam fee.
  3. The above process will continue for two attempts and after the third attempt, the remaining amount will be refunded.

Note: this is applicable to the candidates who have paid in full.

Attempt

Timeframe

Result

Money back

1st

30 days from the last training day

Not cleared

Re-sit Exam fee will be refunded

2nd

Next 60 Days from first attempt

Not cleared

Re-sit Exam fee will be refunded

3rd

60 days from second attempt

Not cleared

Remaining amount will be refunded

Reimbursement Process

The reimbursement will be done to same source through which payment was made.

Locations: This is applicable for Australia, Singapore, NZ, USA, HK, Thailand and Taiwan


PRINCE2®: PRojects IN Controlled Environment

Terms and Conditions:

·         100% involvement in the exercises and activities set by trainer

·         Attendees qualification should be eligible to appear in the exam

·         Attendee should score 60% in two practice tests out of three available on the platform.

·         Candidate has to appear in the exam on last day of the training

·         All the documentation should be ready to appear in the exam

 

When the 100% Money back guarantee is void?

·         Incomplete Documentation

·         Not maintaining 100% Attendance

·         Not eligible to appear in the examination

·         Not adhering to the instructions by the instructor

How does it work?

  • The candidate has to appear in the exam on last day of the training.
  • If the candidate fails Foundation, Re-exam fee will be paid by Eduskape till he passes the exam.
  • If the candidate fails in Practitioner, he will be given the chance to attend multiple trainings in future; however, candidate has to pay for the Practitioner exam fee.

Note: this is applicable to the candidates who have paid in full.

Reimbursement Process

The reimbursement will be done to same source through which payment was made.

Locations:

This is applicable for Australia, Singapore, NZ, USA, HK, Thailand and Taiwan


ITIL®

Terms and Conditions:

·         100% involvement in the exercises and activities set by trainer

·         Attendees qualification should be eligible to appear in the exam

·         Attendee should score 60% in two practice tests out of three available on the platform.

·         Candidate has to appear in the exam on last day of the training

·         All the documentation should be ready to appear in the exam

 

When the 100% Money back guarantee is void?

·         Incomplete Documentation

·         Not maintaining 100% Attendance

·         Not eligible to appear in the examination

·         Not adhering to the instructions by the instructor

How does it work?

  • The candidate has to appear in the exam on last day of the training.
  • If the candidate fails Foundation, he will be given the chance to attend multiple trainings in future; however, candidate has to pay for the exam fee.

Note: this is applicable to the candidates who have paid in full.

Reimbursement Process

The reimbursement will be done to same source through which payment was made.

Locations:

This is applicable for Australia, Singapore, NZ, USA, HK, Thailand and Taiwan


Six Sigma Greenbelt®

Terms and Conditions:

·         100% involvement in the exercises and activities set by trainer

·         Attendees qualification should be eligible to appear in the exam

·         Attendee should score 60% in two practice tests out of three available on the platform.

·         Candidate has to appear in the exam on last day of the training

·         All the documentation should be ready to appear in the exam

 

When the 100% Money back guarantee is void?

·         Incomplete Documentation

·         Not maintaining 100% Attendance

·         Not eligible to appear in the examination

·         Not adhering to the instructions by the instructor

How does it work?

  • The candidate has to appear in the exam on last day of the training.
  • The candidate will be given three chances to clear the exam from Eduskape and one chance from IASSC , PeopleCert or ASQ.
  • If the candidate fails the IASSC, PeopleCert or ASQ exam, extra trainings will not be charged , however, exam fee will be charged extra.

Note: this is applicable to the candidates who have paid in full.

Reimbursement Process

The reimbursement will be done to same source through which payment was made.

Locations:

This is applicable for Australia, Singapore, NZ, USA, HK, Thailand and Taiwan